1. Definitions
The ‘Company’ means LA Office, a Division of Romsey Associates Ltd.
The ‘Buyer’ means that entity, business or individual placing an order on the Company.
The ‘Goods’ mean the Goods to be supplied by the Company to the Buyer.
The ‘Order’ means any order for the Goods placed by the buyer with the Company.
The ‘Website’ means the Company’s website at www.laoffice.co.uk

2. General Conditions
Unless modified by special arrangements in writing by authorised persons, these Terms & Conditions of sale shall be the only and entire basis of agreement between the Company and the Buyer and shall have precedence over any terms and conditions proposed or stipulated by the Buyer or any prior verbal representations. These Terms & Conditions of Sale shall be deemed to be accepted by the Buyer who places an Order having previously been supplied with a copy of these Terms & Conditions of Sale.

3. Pricing
Prices are quoted ex factory and are exclusive of taxes which will be added to invoices.
The company reserves the right to change prices without prior notice.
Up-to-date prices may be viewed at any time on the Website.
Any change of prices and Terms of Payment shall be those ruling at the time of dispatch.

4. Orders
The company shall have the right to refuse to accept any Order for the supply of Goods without any necessity to state or offer a reason for so doing.
These terms and conditions only apply to Orders placed on the Website. Separate terms and conditions apply to Orders by any other method and these are available on request.

5.Delivery
Any date of delivery is an estimate only, and while the company will endeavour to deliver the Goods within a reasonable time, the Company will not be liable for delay or errors by the delivery courier, nor for any loss or damage arising directly or indirectly for delay in despatch or in delivery.

All shipping and delivery charges relating to delivery of Orders will be shown on the Website and shall be invoiced to the Buyer including any taxes thereon

Delivery of the Goods shall be understood to have taken place and the risk in respect of the Goods passed to the Buyer upon delivery to the Buyer’s address as stated on the Order.

If the Company endeavours to deliver the Goods and the Buyer does not accept them for whatever reason, then, without affecting any other right or remedy, all resultant costs including storage of Goods or further attempts to deliver the Goods shall be charged to the Buyer. Any shortage of Goods delivered or damage to Goods in transit or other perceived problems must be notified by the Buyer to the Company within 48 hours.

6. Damaged or Faulty Goods
If the Buyer receives damaged or faulty Goods from the Company the Buyer must follow the Returns Procedure displayed on the Website and the Company will bear the cost of returning the Goods.

7. Cancellation
The Buyer has an unconditional right to cancel the Order. Cancellation must be notified to the Company in writing within the cooling off period. The cooling off period starts as soon as the Order is placed and ends 7 working days after receipt of the Goods. The Buyer must take reasonable care of the Goods during the cooling off period, must return the Goods with the notice of cancellation and at the Buyers expense. The Goods must be returned to the Company in a similar condition to which they were received, unopened and suitable for resale as new. The Company will refund all monies paid within 30 days of receiving the Buyers notice of cancellation and the Goods.

8. Payment Terms.
The Goods and related delivery charges must be fully paid for before delivery unless a credit account has been previously approved. Payment will normally be by approved debit or credit card. A list of approved cards appears on the Company's Website. Return of a cheque or a debit/credit card payment unpaid by the Company's bankers will result in one or more of the following:
• Account will be put on hold and further deliveries withheld until due payment is received.
• For customers with a credit account, credit facilities may be withdrawn.
• Interest at the rate of 3% per month may be charged from the due date of payment.
• A collection agency may be instructed to call on the Buyer to seek settlement.
• Legal proceedings may be instituted for the recovery of outstanding sums and the Company shall be entitled to recover from the Buyer all costs incurred thereby.

9. Credit Accounts.
Unless otherwise agreed in writing, Buyers wishing to apply for a credit account will be required to have traded with the Company for two consecutive months, paying in advance and will have provided 4 satisfactory references from suppliers who are not competitors of the Company.
Unless otherwise agreed, when a credit account is established the due date for payment shall be 30 days from the date of invoice.

10. Data Protection
The Company may transfer information about the Buyer to its bankers/financiers, in order for them to provide their services to the Company and other customers of theirs and to help them to (a) obtain credit insurance (b) undertake credit control (c) undertake assessment and analysis (including credit scoring, market, product and statistical analysis) (d) securitise debts and (e) protect their interests.
The Company or its bankers/financiers may make credit reference agency searches in respect of the Buyer’s business and its principals. Please note that credit reference agencies make a record of searches which may be used to prevent fraud or money laundering or by other subscribers to make credit decisions about the Buyer.
The Company’s bankers/financiers may give information about the Buyer and its indebtedness to the following for the purposes stated:
a) any other divisions or associated companies of theirs for the business purposes of such divisions or companies;
b) their insurers or the Company’s insurers to quote for and issue any credit policy or to deal with any claims;
c) any advisers acting on their’s or the Company’s behalf so the advisers can carry out their services;
d) any business to whom the Buyer’s indebtedness or the Company’s financing arrangements with the Buyer may be transferred to facilitate such transfer;
e) to any person to whom they have a duty of disclosure or to whom the law permits disclosure.
The Company’s bankers/financiers may make decisions about the Buyer solely using an automated decision making process, such as credit scoring ; however, they will tell the Company (and in turn we will tell the Buyer) if they make a significant decision only using such a process. The Buyer can then request through the Company a review of their decision using other means.
The Company’s bankers/financiers may monitor and/or record the Buyer’s phone calls to them for training and/or security purposes.
The Company will provide you with details of its bankers/financiers on request, including a contact telephone number from where the Buyer can obtain details of the credit reference agencies used by them and any third parties to whom information is transferred.

11. Limitation of the Company’s Liability.
A copy of the Company’s Warranty is available on request and outlines the limits of the Company’s liability. The Company shall have no liability to the Buyer, the user or any third party for consequential or incidental damages of any kind whatsoever (other that for death or personal injury caused by the negligence of the Company) by reason of any representation or any implied warranty, condition or other term or any duty at common law or under the express terms of the warranty for any consequential or incidental loss or damage including without limitation any indirect loss or damage such as operating loss, costs, expenses, loss of clientele or damage to the Buyer’s image or reputation or any other claims for consequential compensation whatsoever which may arise out of or in connection with the supply of the Company’s Goods or their use or resale by the Buyer or the user.

12. Force Majeure.
If the Company is hindered or prevented (whether temporarily or permanently) from procuring supplies to enable it to supply Goods or if such supply is prevented or hindered by reason, without limitation, of Act of God, war, Act of Parliament, or orders, regulations or bye-laws made under a statutory authority, labour disputes including the Company’s labour force, interruption of power supply, failure of sources of supply, interference by a third party, civil commotion, fire, flood or other natural disaster, or any causes of whatever kind and whenever occurring being a cause beyond the Company’s control, (circumstances of Force Majeure), then the Company may cancel performance of the contract for as long as and to the extent that the prevention or hindrance may last and such cancellation shall not give rise to any claims by the Buyer, and the Buyer shall remain liable to pay for Goods delivered prior to the date of such cancellation.

13. Severance and Saving of rights
Should any provision of the Terms & Conditions for the supply of Goods prove to be illegal or unenforceable, such provision shall be deemed severable to the extent of such illegality or unenforceability and the remaining provisions thereof shall continue in full force and effect.
The failure by the Company at any time to fully enforce any Terms or Conditions of the contract for the supply of Goods or to exercise any rights thereunder shall not constitute a waiver of such Terms and Conditions not shall it affect the Company’s rights to enforce them.

14. Law and Jurisdiction
These conditions and each and every contract shall be subject to and interpreted in accordance with English law and all parties agree for the benefit of the Company to accept the non-exclusive jurisdiction of the English Courts. Such submissions shall not limit nor be construed as limiting the Company’s rights to take proceedings against the Buyer in connection with this contract in any court of competent jurisdiction nor shall the taking of proceedings in any one or more courts preclude the taking of proceedings in any other jurisdiction.

15. Notices.
Notices may be given by either or both of the Company and the Buyer by sending such notices to the last known business address or the Registered Office of the other party. Such notices shall be in writing and sent by First Class Post, by Fax or by email.

16. Errors and Omissions.
Errors and omissions excepted. (E&O.E.). In case of query relating to our terms and conditions please call 0870 766 1722.