At LAOffice.co.uk we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

Controllers of personal information.

Any personal information provided or to be gathered by LAOffice.co.uk is a division of Romsey Associates Limited, Elles House, 4b Invincible Road, Farnborough, Hampshire, GU14 7QU, United Kingdom.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address and delivery address. This allows us to process and fulfil your orders and to notify you of the status of your order.
we also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

We personalise your shopping experience by using your purchases to shape our recommendations about the office products and other merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new LAOffice.co.uk services and special offers we think you'll find valuable. If you would rather not receive this information, you may opt out by visiting your Account Page. Make sure you change your preferences for each account you hold or e-mail address you have given us.

How does LAOffice.co.uk protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as personalised shopping and to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.

Will LAOffice.co.uk disclose the information it collects to outside parties?

LAOffice.co.uk does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to never@laoffice.co.uk. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, LAOffice.co.uk may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at LAOffice.co.uk possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by visiting your Communication Preferences Page, using the link to Your Account on the top right of any page on the site. On this page you can also opt out if you never want to receive any announcements or special offers from us. Remember to change your preferences for each of the e-mail accounts you have given us.

Your consent

By using our Web site, you consent to the collection and use of this information by LAOffice.co.uk. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

LAOffice welcomes your questions and comments about privacy. Please send e-mails to feedback@laoffice.co.uk.