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All orders under £65.00
Standard 2 day delivery charge of £6.99 per delivery address** (except for Furniture and UK Non-Mainland delivery)
All orders over £65.00
Free Standard Delivery (except for Furniture and UK Non-Mainland delivery)
Next Day Delivery is available at a cost of £8.50, Next Day Pre Noon Delivery at £12.99 and Next Day Pre 10.00am Delivery at £19.99
UK Non-Mainland Delivery is charged at £22.50 below £65.00 and at £15.00 above £65.00 (except Furniture)
Furniture deliveries are charged at a flat rate of £50.00 per delivery.
**A delivery point is a delivery
to one address on the same day.
Deliveries are UK only. (Special arrangements can be made for non-UK deliveries contact enquiries@laoffice.co.uk for information.)
How To Return An Item
100% Free Returns
If you wish to return a product
please contact us on accounts@laoffice.co.uk
for advice on procedures.
To enable us to process returns
and refunds efficiently please include the following
information in your email:
- Reason for return
- Order number
- Product code
- In the case of a faulty product,
please provide a full description of the fault and whether
you would like a replacement or a refund.
Please keep the packaging for
any goods you wish to return.
We will notify you via
e-mail when we have processed your refund.
Our policy does not affect
your rights under the Distance Selling Regulations
available at:
http://www.hmso.gov.uk/si/si2000/20002334.htm
Orders Placed through
Specials
Specials is a department where
we source specific products for clients or undertake
customer specific printing requirements, eg logos etc.
All products purchased through this service are non-returnable
and non-refundable.
Lost & Missing Deliveries
If you believe the delivery is
severely overdue, please send our Customer Services
an e-mail by filling out our online form here and we’ll
take the appropriate action.
Where the part of the delivery
is missing please email accounts@laoffice.co.uk
or enquiries@laoffice.co.uk
immediately in order that we may take the appropriate
action.
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